Cookie Policy
The website of PTDF – PORTUGAL DUTY FREE, LDA. (hereinafter PTDF) uses cookies and other files with identical functions to optimise how users (the “User”) navigate this website.1. What are cookies?
A cookie is a text file that is downloaded to your computer, smartphone, tablet, or other device you use to access certain web pages. Cookies allow the website to recognise your device and to store and retrieve information about your browsing habits in order to improve the services it offers. Cookies are stored in your browser’s memory and each one contains:- The name of the server from which it was sent.
- Information about its lifetime.
- A value, usually a randomly generated unique number.
2. Types of cookies we use
PTDF uses cookies to improve its service, make browsing easier, and enhance usability. Cookies are small files or software tags stored on your computer via your browser, retaining only information related to your preferences; they do not include your personal data and do not damage your computer. Some cookies are essential to ensure the features provided, while others are intended to improve performance and the user experience. Cookies anonymously recognise information about visits to our website, namely user preferences, navigation paths during the visit, among others. Cookies are used solely to improve and personalise the level of service offered. PTDF collects the following data from website visitors: date and time of access, IP address (Internet Protocol), the type of browser used by the visitor, and the pages accessed. This data is retained for a maximum period of 90 days. The personal data collected is not analysed unless security incidents occur, in which case, after analysis, it will be reported to the competent authorities.2.1. First-party and third-party cookies
We also inform you that the following cookies are used on our website:
Technical Cookies: necessary to identify the user session or to provide certain services. If these cookies are disabled, you may not receive all website content correctly.
Analytics Cookies: used to track and statistically analyse your behaviour on the website. If these cookies are disabled, the website may still function; however, the information collected about use of our site and its content helps us improve our services.
Cookies collect information about the date of the visit, the URL, and the title of the webpage visited. Reports generated with this information are purely statistical, providing anonymous insights into browsing behaviour.
Our website may contain links to other web pages. PTDF does not have access to, nor does it exercise any control over, the cookies and other tracking technologies used on third-party pages you may access from our website.
2.2. Cookies by duration
The cookies used by PTDF may have the following durations:
Session: their duration ends when the session ends. They are usually stored in the device’s cache memory.
Persistent: they remain installed in your browser and are activated each time you visit the website, unless their use is disabled.