Cookie Policy

The  PTDF-PORTUGAL DUTY FREE, LDA website (henceforth referred to as PTDF) uses cookies and other files with identical functionalities to optimise navigation of the website for the users (Users).

1. What are cookies?

A cookie is a text file that is downloaded to your computer, smartphone, tablet or other device that you use to visit certain internet pages. Cookies allow a webpage to recognise your device and store and recover information about your navigation habits, to improve the services they provide.

Cookies are saved in the memory of your browser and each one contains:

  • The name of the server from where it was sent.
  • Information about its lifespan.
  • A value, which is usually a unique number generated randomly.

The website server that sends the cookie uses this number to recognise your browser whenever you return to a given page. Only the server that sent the cookie can read it and use it.

2. Types of cookies we use

PTDF uses cookies to improve its service and make navigation of the website easier and simpler.

Cookies are small files or software labels that are stored on your computer through the browser, retaining only information related to your preferences, not including your personal data and not damaging your computer.

Some cookies are essential for the functionalities available to work, while others are used to enhance the website performance and user experience. Cookies recognise, anonymously, information about visits to our website, namely user preferences and how users navigate the website, among others. Cookies are only used to improve and personalise the service level provided.

PTDF collects the following data from visitors to its website: date and time of the visit, IP (Internet Protocol) address, browser type used by the visitor and the pages accessed. These data are stored for a maximum of 90 days. The personal data collected are not analysed in any way, unless any security incident occurs, in which case, after analysis, the relevant authorities are informed.

2.1. Own cookies and third-party cookies

We also inform you that our website uses the following cookies:

Technical Cookies: needed to identify the user session or to provide certain services. If these cookies are deactivated, you cannot correctly receive all the website content.

Analytical Cookies: used for tracking and statistical analysis of your behaviour on the website. If these cookies are deactivated, the website can continue to work, but the information collected by these cookies about the use of our website and its content allows us to improve our services.

Cookies collect information about the date of visit, the URL and the title of the webpage visited. The reports generated with this information will be merely statistical, giving information about navigation behaviour, anonymously.

Our website may contain links to other webpages. PTDF does not have access or exercise any control over the cookies and other tracking technologies used on the pages of third parties that you may access from our website.

2.2. Duration of the cookies

The cookies PTDF uses may have the following lengths of duration:

Session: they finish at the end of the session. They are usually stored in the cache memory of the device.

Permanent: they are permanently installed on your browser and are activated each time you visit the website, provided that they have not been deactivated.

3. Refusal of cookies

Users can revoke their consent regarding the use of cookies in their browser following the instructions before it is installed or by installing an “opt-out” system on their internet browser.

4. Accepting cookies

When you visit this website for the first time you will find information about the use of cookies and you can read this “Cookie Policy”. If you continue to browse the website, it is presumed that you accept the use of cookies by this website, and consequently the installation of these cookies on your device.

If you so desire, you may change the cookie settings at any time using your browser. Likewise, you can deactivate the cookies, simply adjusting your browser to do so. However, if you do not allow the website to use cookies, some pages and functionalities may be deactivated and may not work as expected, limiting access to the website and its functionality.

5. Updates and changes to the Cookie Policy

PTDF may change this Cookie Policy in line with new laws, regulations or to adapt them to instructions from the National Data Protection Commission.

Whenever significant changes are made to this Cookie Policy, they will be reported to Users (through a notification published on the webpage of the editor, or by email for registered users).

If you would like further information about how we use Cookies, contact us by sending an email to:

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